Loyalty programmes offer cruisers exclusive benefits and offers they can’t find elsewhere. Both Scenic and Emerald Waterways have rewarding loyalty schemes for their guests to enjoy.

Find out more about what each scheme offers and how you can enjoy these exclusive savings and offers on your future river cruises below.

EmeraldEXPLORER Loyalty Club

Emerald Waterways - EmeraldEXPLORER Loyalty Club

After your first cruise with Emerald Waterways, guests are automatically enrolled into the cruise line’s loyalty scheme and become a member of the EmeraldEXPLORER loyalty club.

This entitles you to exclusive benefits, savings on future cruises and is offered in a tiered structure to suit each individual. Points are earned depending on initial booking fares and suite category, with the higher categories redeeming more points.

Tiers are broken down as follows:

EmeraldEXPLORER Silver – This is the initial enrolment level, which guests automatically join when they return. Benefits include:

  • Complimentary EmeraldEXPLORER Silver rucksack before every future departure
  • £100 per person welcome home voucher

Emerald Explorer Gold – Upon collection of 5,000 EmeraldEXPLORER points, guests can upgrade to Gold and will receive:

  • Complimentary EmeraldEXPLORER Gold rucksack
  • £150 per person welcome home voucher

Emerald Explorer Diamond – Upon collection of 10,000 EmeraldEXPLORER points, guests can upgrade to Diamond and will receive:

  • Complimentary EmeraldEXPLORER Diamond rucksack or satchel
  • £200 per person welcome home voucher

Emerald Explorer Platinum – Upon collection of 25,000 EmeraldEXPLORER points, guests can upgrade to Platinum and will receive:

  • Complimentary EmeraldEXPLORER Platinum rucksack, satchel, sports bag or cabin case
  • £200 per person welcome home voucher

Points differ from 100 points when staying in the Superior Suite while sailing along the Mekong, to 190 points when staying in the Grand Balcony Suite. These are also collected on a daily basis, meaning you can build up your points at ease!

In addition, members receive a £100 refer a friend voucher which entitles a friend or family member to £100 off their first Emerald Waterways trip, as well as £100 off the next booking for members.

Scenic Club

Scenic Club - Couple enjoying a cooking workshop on-board

The Scenic Club is set up to reward members for their passion for travel, offering guests free membership and automatic enrolment when returning from their first cruise.

Scenic Club members are offered exclusive deals, discounts and offers including benefits such as private transfers, complimentary pre- and post-cruise stays, and free on-board credit. Perks can vary depending on loyalty club status, with four grades of membership ranging from Gold, Platinum, Diamond and Emerald.

Similar to EmeraldEXPLORER, Scenic Club operates on a points system. These can be redeemed based on the cabin booked or through taking part in escorted tours on the cruise.

These grades are explained in detail below:

Scenic Club Gold – Guests are automatically enrolled as a Gold member and enjoy benefits such as:

  • £100 per person welcome home voucher which can be redeemed on next cruise or tour
  • Scenic Club Gold luggage

Scenic Club Platinum – Collect 5,000 points to upgrade to Scenic Platinum and enjoy the same benefits as a Gold member, as well as:

  • Private door-to-door chauffeur transfers before and after travel
  • Complimentary pre- and post-hotel stays for trips of 20+ days
  • Scenic Club Platinum wheel-on overnight bag and luggage selection prior to every trip

Scenic Club Diamond  Collect 10,000 points to upgrade to Scenic Diamond and enjoy the same benefits as a Platinum member, as well as:

  • Scenic Club Diamond full-sized suitcase or £75 per person gift card prior to departure
  • Scenic Club Diamond trolley bag and selection of luggage prior to every trip
  • An extended distance allowance for private door-to-door chauffeur transfer service

Scenic Club Emerald – Collect 25,000 points to upgrade to Scenic Emerald and enjoy the same benefits as a Diamond member, as well as:

  • Additional £50 per person welcome home voucher to be redeemed on next cruise or tour (£150 per person in total)
  • €75 per person on-board credit for the Wellness Centre
  • Upgraded hotel categories for pre- or post-accommodation

There is a base rate of 140 points for all members based on cabin type, with this increasing based on the category of the suite or higher graded cabins.

In addition, Scenic Club members will also receive a £100 refer a friend voucher which entitles a friend or family member to £100 off their first Scenic river cruise. When booked, Scenic Club members will also receive £100 off their next booking.

Book your river cruise and join today

Emerald Sky sailing along the rivers of Europe

These loyalty schemes offer guests the opportunity to continue cruising with these fantastic cruise lines and enjoy facilities on-board, as well as shore excursions, sometimes at no extra cost.

Both Emerald Waterways and Scenic offer extraordinary river cruise itineraries, creating memories to last a lifetime and opening your eyes to adventures in far-off destinations that you can only dream of.

Call our Cruise Concierge team on 0800 197 0854 for any further information and assistance with your booking.

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About Emma Smith

2 Responses to “Loyalty programmes with river cruise lines”

  1. Norma and Jim Mackenzie

    I would like more information regarding you emerald Explorer club
    We did the”Delights of the Danube Cruise” the last week in June this year, and a such think this entitles us to be members of the said club, whereby we should be entitled to the loyalty benefits.
    To this end, please let us know how to register fro membership
    Thank you for your prompt reply.

    Reply
    • Emma Smith

      Hi Norma, as you have sailed with Emerald previously, you will have been automatically enrolled in their loyalty scheme and any emails will have been sent to your corresponding email address. When you next come to book with us on-board Emerald, I’d recommend mentioning you are a returning customer to ensure you receive the benefits. Hope that helps! Thanks, Emma.

      Reply

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