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Passengers dine and discuss the day's activities


Contact Us

We're here to help you in any way possible. Whether you want to make a booking, or you have a question about your existing holiday that you've booked with us; if you wish to speak to our marketing team or you've feedback for our team or about our website, below you'll find the contact details you need. We look forward to hearing from you.

Opening Hours

  • Christmas Eve - 9am to 6pm
  • Christmas Day - Closed
  • Boxing Day - Closed
  • 27th to 30th December - 9am to 9pm
  • 31st December - 9am to 6pm
  • 1st January - 10am to 10pm
  • 2nd January onwards - 8am to 11pm

Making a booking

Concierge Desk

  • 0800 107 1281

Our Concierge Desk is here for all questions and enquiries related to existing bookings. Give our Concierge Desk a call and we'll happily help to resolve your query.

Giving us feedback

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RiverVoyages acts as a retail agent to you and also as a disclosed agent of the holiday provider. Many of the flight inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking terms and conditions for information or for more information about financial protection and the ATOL Certificate click here
Call 08001970854 (free phone). 8am to 11pm.